There are a lot of newbies, who would like to take care of their customers themselves. Problem is most of the issues that can be solved by an experienced person in 10 minutes will take an hour or more for a non-technical person. This will leave a bad impression for a startup hosting company.
Additionally, outsourcing tech support I.T lets you get better IT support than you could get in house. The simple truth is most businesses don't have the budget or resources to implement an effective in house IT solution. It's just too expensive. But the best IT and cloud computing services are affordable for even the tightest budgets, giving you access to a very important resource at a price you can afford.
IT strategy and architecture services from IBM can help you successfully assess, plan and design an enterprisewide IT strategy and architecture that tech support I.T your business goals.
Having a telephone Managed I.T support uttah is the best option. Clients could be handled better over phone, than through any other media. Nothing can beat the personal touch a telephone conversation can provide. On the negative side, you'll have to prepare for understanding all kinds of pronunciation and slangs. This could become more difficult customers are from different parts of the world. Also be aware that phones have to be attended even if you are vacationing with your girlfriend on a lovely beach.
One of the biggest problems in selling our services is lack of patience. It's very common to "try" a marketing effort once, and abandon it immediately out of disappointment at the lack of results. What happens then is a round of single efforts, with no long-term commitment to any marketing strategy. "Marketing" then becomes a series of failed experiments, none of which lasted long enough to give them a fair test of effectiveness. Impatience will never bring you the clients you want. Your target market needs to become familiar with you, your business, and the details of your service. This takes time. Marketing requires patience.
Some IT companies will offer some sort of guarantee for their services. Maybe something like "if we can't reduce your IT costs by twenty percent, we'll give you a free audit." Companies that offer guarantees reveal something positive about their character. They stand behind their work, which means they take pride in pleasing you-the customer.